If you have any questions or concerns regarding this statement you should first contact Tanya Smith, Materials Australia's Executive Officer on [email protected]
Collection of Information
In order to use the Materials Australia and MISE2020 registration system, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by Materials Australia and MISE2020 is collected via correspondence from you or your company. This may be via telephone, email, mail, fax or directly through our website.
Use of Collection of Information
Any details collected from Materials Australia and MISE2020 customers or their client's customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide references, and to assist in our staff in corresponding with you.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass then on in order to be processed as required. We never permanently store complete credit card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by contacting Tanya Smith, Materials Australia's Executive Officer on [email protected].
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email and postal address) and financial information (such as credit card number and expiry date). We use this information for billing purposes and to fill your order. If we have trouble processing an order, we will use this information to contact you.
Materials Australia and MISE2020 uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by contacting Tanya Smith, Materials Australia's Executive Officer on [email protected]. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Materials Australia and MISE2020 may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Materials Australia and MISE2020 do not share any information with third parties for any unknown or unrelated uses unless otherwise agreed to in writing by the user.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Materials Australia and MISE2020 site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Materials Australia and MISE2020.